Category Archive for "Service Management"

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ISO 41001 has been published today. Thank you, Stan.

Author: David Martínez, PhD April 24th could be remembered for many things, but for the Facility Management world it would...
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Getting closer to the first FM ISO certification

Author: David Martínez, PhD A few intense years passed since July 2011, when the ISO Facility Management Committee was established and we...
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Risk Transfer

There are two mottos in Facility Management,  “Value for Money” and ”Risk Transfer”, this last one, Risk Transfer, is often...
20160722 Por qué los SLA no son ANS ES

FM Agreement…really?

Author: David Martínez, PhD I am looking how it is increasing the fashion that everything which is contracted in support...
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Suppliers selection in Facility Management

For different reasons, companies often rely on an external organization, a service provider, the   provisioning, coordinating and/or managing of their...
20160621 Valor añadido y FM

Where is the added value in FM?

Author: David Martínez, PhD Where is the added value in FM? I will answer in this post, to those who...
20160729 Una receta de Facility management

A Facility Management Recipe

Author: David Martínez, PhD Explaining what Facility Management is, is very different depending on the country where you are and...
Decálogo Facility Management

10 ideas to help you understand Facility Management

Author: David Martínez, PhD Ten ideas to help you understand Facility Management, whether you are a Facility Manager or not: Facility...
20160621 Valor añadido y FM

The added value in Facility Management

Author: David Martínez, PhD Speaking about added value is, at the least, complicated for a discipline that has a wide...
20160330 Proveedores de Facility Management (II – Tipo de demanda)

Facility Management Providers (II – Types of Demand)

This article is part of a series: (i) ‘An Introduction’, (ii) ‘Types of Demand’, (iii) ‘Types of Supply’ and (iv)...
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