The role that service providers play in the real estate industry today is vastly different than just a few years ago. On the occupier side, providers are assuming responsibilities traditionally held by internal corporate real estate departments. From managing large leased portfolios, to conducting strategic planning, occupancy analysis and forecasting, to even designing new and innovative workplaces, outsource service providers have transitioned to the role of strategic advisor. On the ownership side, service providers are being asked not just to manage property and pay bills, but to formulate strategic operating plans that will uniquely position assets in the marketplace in order to achieve higher returns for investors. These increasing responsibilities have shifted the dynamic of the provider industry and enhanced the benefits of outsourcing as a proposition.
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