The majority of organisations operate from buildings, which represent one of their largest corporate assets and after staff, one of the largest cost liabilities. These assets and liabilities need to be managed with the objectives of the organisation in mind, so that accommodation and facilities services strategies are aligned with business strategies and plans. Many operational managers fail to realise the advantages of this alignment and this can be an expensive oversight, almost certainly resulting in increased costs, with reduced productivity and a loss of competitive advantage.
It is here that the facilities manager holds a key to improving business performance. There is the potential to add value by facilitating improved ‘well-being’ and productivity from a satisﬁed and comfortable workforce, enhancing customer experience and controlling costs through efﬁcient management, thereby improving the organisation’s performance. But the facilities manager needs to be at the business strategy table with the real estate manager, so that accommodation and services provision are integrated with organisation-wide delivery plans.
Strategic Falicities Management (1.1 MiB) [Debe estar registrado para ver el archivo]