During 2022 we followed the main news and provided insights into how these were relevant or impacted FM. It is time to look at what has been written to better prepare for 2023.
One of the most repeated concerns was related to the future of workspaces in the post-covid context, i.e. what broad orientations will continue and will define the purpose of workspaces from now on.
#peoplecentric y #thegreatresignation
And as we talk about the purpose of workspaces, there is a clear demand from employees to socialise, although on the management side there is great concern about a rather prosaic topic: will the workers be… working? There is therefore an important issue of trust, sense of belonging and appreciation, which, if not met, leads to a deterioration in the relationship between employees and organisations, as is has become evident after the “The Greater Resignation”.
#cooperation, #sustainability y #triplebottomline
This growing complexity of the environment in which the FM develops and for which it is required to provide support requires that professionals and academics in the area are more closely involved in seeking to share and find solutions to these challenges. Therefore, the fact that there are so many challenges gives FM more visibility and allows for numerous initiatives to be launched, including those relating to sustainability and the adaptation of management concepts such as the Triple Bottom Line for our area.
#bigdata, #smalldata, #techinnovation y #maturity
Other concepts need to be carefully analysed. For example, if we give ourselves to Big Data when we to analyse the millions of data generated by the IoT linked to buildings and assets, we must not forget people. And people don’t generate so much data… This means we have to worry about Small Data and be careful not to lose very important inputs, even if they are not millions… And in the area of technology, another topic that will remain on the table of FM professionals is the digital transition — where imagination is the limit and technology allows everything. It must, however, be understood as a tool and not as an end in itself, keeping in mind what is to be achieved. In order not to create impossible expectations to meet or discourage the remaining stakeholders, it is very important to understand the technological readiness of our organisation, our teams and the market (providers, partners, etc.) in which we operate and know which technologies are most suitable and sufficiently developed.
And if the discipline of Facility Management is blessed to be so relevant and all-encompassing, this is not without one major drawback, which we still face in 2022 and will continue to face in 2023: that we have to keep explaining what FM is and demonstrate that our focus is on people
P.S. — 2022 was also a special year for us in FMHOUSE…
Miguel Alves Agostinho