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Desmontando barreras para digitalizar el FM

Mucho se está hablando de la digitalización en Facility Management y la verdad es que depende de a quién preguntes, la visión puede ser muy diferente. Para entender bien el proceso hay que combinar varios elementos, ya que, en función de cómo es cada uno el resultado final es distinto. En cualquier caso, existen una serie de fases por las que se debe pasar antes de poder hablar de una implantación más o menos satisfactoria.

Lo primero es conocer la existencia de una cierta tecnología. Luego se debe visualizar un ejemplo de aplicación y tener la confianza suficiente para analizar su posible aplicación. Se debe entonces poder justificar en términos de retorno de inversión o uso a corto plazo y de viabilidad a medio y largo plazo. Por último, hay que adoptar su manejo y que las personas que puedan estar vinculadas con su funcionalidad hagan uso de esta. Si después de todos los pasos, los usuarios potenciales deciden que no la utilizan, todo el trabajo será en vano.

Desde el Observatorio FM estamos trabajando en el análisis de escenarios y las mejores prácticas para que estos proyectos sean lo más efectivos. El día 2 de junio en Barcelona, en el marco del evento internacional FMtech, vamos a realizar un taller donde se analizarán las barreras que rodean la digitalización en el entorno del Facility Management. El objetivo es combinar la visión de los usuarios finales y los expertos de las distintas tecnologías. Para esto es necesario conocer la percepción de las personas, por lo que te pedimos dos minutos de tu valioso tiempo para que compartas tu visión sobre el tema. El survey son 4 preguntas, cuesta menos de 2 minutos y servirá de base para el desarrollo del taller. También haremos un informe que colgaremos en la biblioteca, donde ya tienes disponibles más de una veintena de estudios nacionales sobre digitalización en FM.

Si quisieras asistir o participar en el FMtech aquí tienes más información.

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Do you want more information about what we do in Consultancy, Training and Research en Facility Management?

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Participate in the Observatorio FM

You can choose between these 3 options to participate:





How to participate?

Collaborating with the Observatorio FM is a personal and voluntary decision, and there is no contractual obligation or economic retribution for it.

Any interested person can apply to participate as a leader of a new project, or apply as a collaborator in an existing one.

A technical committee will evaluate the subject matter of the proposed projects and the applications of the participants, deciding which ones are carried out and by whom.

Each person decides how much they want to dedicate, depending on their availability or type of project. The aim is for it to be an altruistic activity and not an additional workload.

What does it consist of?

To promote and publish studies that help professionals in the sector and to help others understand our profession and discipline.

The results and deliverables are shared openly, always acknowledging the contributions of all authors and contributors.

The Observatorio FM’s activity will respect the objectivity, ethics, rigour and good practices that govern our Research area.

Contributors have access to the best collaborative tools, sectoral information and contacts, as well as the assistance of expert consultants and researchers at international level.

Research

FM Observatory

FM Observatory is a platform which develops and disseminates Facility Management information. It’s accessible to all those who’d genuinely like to participate. Ethical use and objectivity are essential, and all results must be shared. You decide how long you devote to it and what you want to achieve.

You can participate as:

  • Leader: define the topic and coordinate the activity
  • Collaborator: help with development

We will provide:

  • Current situation and trends regarding the subject
  • Access to experts and advisers
  • Collaborative tools
  • Design assistance and dissemination platform

All contributions will be given credit in completed projects.

Research

Projects

We are part of the European research group and we work in international teams to develop different types of initiatives:

  • Public financing
  • International bids

We also work for service providers who require support with decisions linked to:

  • Positioning
  • Product launches
  • Finding partners
Research

Standardisation

As accredited experts in the drafting processes of European and International standards on Asset and Facility Management, we are the perfect partner to assist you with:

  • Standards alignment
  • Assistance with certification
  • Specialised training

FMHOUSE is the only Spanish-speaking consulting firm that participates in these processes.

Research

Publications

At FMHOUSE we think that progress made in Facility Management should be shared, so we strive to produce and publish the following material:

  • National and international trends
  • Industry analyses
  • Market studies

The “FM Observatory” is open, should you like to contribute with a publication.

Consultancy

Workplace

Our view of spaces or workplaces from a Facility Management perspective leads to a better understanding of such a need as a service, as it is essential to apply the same logic and methodology.

Generally we offer:

  • Assessment and optimisation
  • Design strategies
  • Solutions and scenarios
  • Wellbeing and productivity

We apply our knowledge and experience to offices, learning spaces, shopping centres and the industrial environment.

Consultancy

Benchmarking

In order to make the right decisions, clear accurate market data as well as facts about the organisation itself is essential. In the Facility Management environment, this is even more critical due to the impact it has on business.

Examples of benchmarks:

  • Operating costs
  • Resource use/allocation
  • Audits and compliance assessment

These services are requested mainly by end users, but also by service providers.

Consultancy

Customer Experience

Facility Management’s overarching goal is customer satisfaction, whether they are internal or external. Understanding their feelings and needs is the key to offering a good service.

Our support is based on:

  • Satisfaction assessment
  • Customer perception
  • People-oriented models
  • Change management

We strive to understand and get to know our clients’ customers, in all sectors and types of businesses.

Consultancy

Digital Transformation

The Facility Management world is experiencing a major transition to digital environments. We help our clients understand how it impacts them and assist them throughout the change.

Our areas of support are:

  • Process digitization
  • Viability and integration
  • Digital culture
  • Technological response

We operate as independent advisers, not as brand vendors.

We advise end-users and service providers.

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Consultancy

Service Design

All kinds of companies need to define or improve the way in which it structures supporting activities provided by Facility Management.

Our main products are:

  • Status diagnostics
  • Service dimensioning
  • Grouping and models
  • Help with tenders
  • Assistance with implementation

Our proposals are structured according to individual requirements.

We help end customers and also service providers.

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