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Participate in the Observatorio FM
How to participate?
Collaborating with the Observatorio FM is a personal and voluntary decision, and there is no contractual obligation or economic retribution for it.
Any interested person can apply to participate as a leader of a new project, or apply as a collaborator in an existing one.
A technical committee will evaluate the subject matter of the proposed projects and the applications of the participants, deciding which ones are carried out and by whom.
Each person decides how much they want to dedicate, depending on their availability or type of project. The aim is for it to be an altruistic activity and not an additional workload.
To promote and publish studies that help professionals in the sector and to help others understand our profession and discipline.
The results and deliverables are shared openly, always acknowledging the contributions of all authors and contributors.
The Observatorio FM’s activity will respect the objectivity, ethics, rigour and good practices that govern our Research area.
Contributors have access to the best collaborative tools, sectoral information and contacts, as well as the assistance of expert consultants and researchers at international level.
FM Observatory is a platform which develops and disseminates Facility Management information. It’s accessible to all those who’d genuinely like to participate. Ethical use and objectivity are essential, and all results must be shared. You decide how long you devote to it and what you want to achieve.
You can participate as:
Leader: define the topic and coordinate the activity
Collaborator: help with development
We will provide:
Current situation and trends regarding the subject
Access to experts and advisers
Collaborative tools
Design assistance and dissemination platform
All contributions will be given credit in completed projects.
Research
Projects
We are part of the European research group and we work in international teams to develop different types of initiatives:
Public financing
International bids
We also work for service providers who require support with decisions linked to:
Positioning
Product launches
Finding partners
Research
Standardisation
As accredited experts in the drafting processes of European and International standards on Asset and Facility Management, we are the perfect partner to assist you with:
Standards alignment
Assistance with certification
Specialised training
FMHOUSE is the only Spanish-speaking consulting firm that participates in these processes.
Research
Publications
At FMHOUSE we think that progress made in Facility Management should be shared, so we strive to produce and publish the following material:
National and international trends
Industry analyses
Market studies
The “FM Observatory” is open, should you like to contribute with a publication.
Consultancy
Workplace
Our view of spaces or workplaces from a Facility Management perspective leads to a better understanding of such a need as a service, as it is essential to apply the same logic and methodology.
Generally we offer:
Assessment and optimisation
Design strategies
Solutions and scenarios
Wellbeing and productivity
We apply our knowledge and experience to offices, learning spaces, shopping centres and the industrial environment.
Consultancy
Benchmarking
In order to make the right decisions, clear accurate market data as well as facts about the organisation itself is essential. In the Facility Management environment, this is even more critical due to the impact it has on business.
Examples of benchmarks:
Operating costs
Resource use/allocation
Audits and compliance assessment
These services are requested mainly by end users, but also by service providers.
Consultancy
Customer Experience
Facility Management’s overarching goal is customer satisfaction, whether they are internal or external. Understanding their feelings and needs is the key to offering a good service.
Our support is based on:
Satisfaction assessment
Customer perception
People-oriented models
Change management
We strive to understand and get to know our clients’ customers, in all sectors and types of businesses.
Consultancy
Digital Transformation
The Facility Management world is experiencing a major transition to digital environments. We help our clients understand how it impacts them and assist them throughout the change.
Our areas of support are:
Process digitization
Viability and integration
Digital culture
Technological response
We operate as independent advisers, not as brand vendors.
We advise end-users and service providers.
Hello, ¿how can we help you?
Consultancy
Service Design
All kinds of companies need to define or improve the way in which it structures supporting activities provided by Facility Management.
Our main products are:
Status diagnostics
Service dimensioning
Grouping and models
Help with tenders
Assistance with implementation
Our proposals are structured according to individual requirements.
We help end customers and also service providers.
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