Key Performance Indicators (KPIs) for Real Estate, Infrastructure, and Facilities Managers

In the search for improving organizational performance, more and more real estate, infrastructure and facilities managers are using Key Performance Indicators (KPIs) as benchmarks against which progress in saved time or money can be measured. This white paper looks at how managers in a variety of sectors are incorporating these performance metrics, some industry-standard and others organization-specific, to improve business processes and organizational bottom lines.

KPIs don’t have to be numerous (typically, only four or five are needed to monitor any corporate real estate or facilities management functional area), but, ideally, the metric should be consistent from year to year to provide a reliable management gauge.

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