Gestión Financiera y FM´s

Financial Management and Facility Managers

Facility cost line is usually amongst the second or third highest of most companies’ expenditures. As a result, facilities attract a lot of the attention from the Financial Department. Therefore, in order to have a successful relationship with this department and with the Board, the Facility Manager cannot leave financial issues aside.  A Facility Manager must have skills oriented to the interpretation and presentation of financial data, understanding of the impact of his budget to the company’s financial estate and must also be familiar with financial ‘lingo’ and technics.

Excellent Facility performance and a team focused on good service delivery and quality make a solid foundation to reach the department’s success within the company, but at the end of the day every business decides around money. Language, tools and technics used by the finance teams are basic and must be understood and used by Facility Managers.

As a minimum, a Facility Manger’s financial knowledge must include expressions such as Immediate Liquidity Coefficient, Return of Investment (ROI), Net Present Value (NPV), Internal Rate of Return (IRR), Return on Capital Employed (ROCE), etc. This could be the hardest topic for a Facility Manager as the ‘lingo’ used by financial professionals to describe and manage corporate finance may become an insuperable obstacle for the uninitiated.

Registering, controlling and follow-up of building expenditure is a vital process that helps maintain the department´s funding and also fulfils the obligation of mandatory reporting. On the other hand, the same process gives useful information on tendencies, opportunities and problems that a Facility Manager needs in order to make efficient decisions and which enables him to explain the reason of any future action to be taken. As a result, Facility Managers need to spend part of their work time understanding the accounting systems used in order to fulfil the legal requirements and so that budgets and assets are properly managed and financial information is produced.

Proper cost budgeting and provisioning is a very important task for any Facility Manager. Fixed costs can significantly cut unforeseen expenses. The lack of understanding of these issues can entail big problems when companies are looking for cost reduction. Good financial management will help predict future costs through reference to past costs. This is a critical area within the financial knowledge any Facility Managers must use to support their planning and future decision making.

Financial planning of any Operational actions to take place and the control system designed to measure its results must be thorough in order to allow the company’s success as a whole, but of course we should not forget the Cash Flow, as it is a company’s fundamental mechanism for income and expenses control.  As a result, and taking into account the huge amount of costs that derive from buildings and its services, we conclude that Financial Management must be a matter of interest and concern for any Facility Manager.


Photo by David Trawin

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How to participate?

Collaborating with the Observatorio FM is a personal and voluntary decision, and there is no contractual obligation or economic retribution for it.

Any interested person can apply to participate as a leader of a new project, or apply as a collaborator in an existing one.

A technical committee will evaluate the subject matter of the proposed projects and the applications of the participants, deciding which ones are carried out and by whom.

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The Observatorio FM’s activity will respect the objectivity, ethics, rigour and good practices that govern our Research area.

Contributors have access to the best collaborative tools, sectoral information and contacts, as well as the assistance of expert consultants and researchers at international level.


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FM Observatory is a platform which develops and disseminates Facility Management information. It’s accessible to all those who’d genuinely like to participate. Ethical use and objectivity are essential, and all results must be shared. You decide how long you devote to it and what you want to achieve.

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We are part of the European research group and we work in international teams to develop different types of initiatives:

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We also work for service providers who require support with decisions linked to:

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As accredited experts in the drafting processes of European and International standards on Asset and Facility Management, we are the perfect partner to assist you with:

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At FMHOUSE we think that progress made in Facility Management should be shared, so we strive to produce and publish the following material:

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Our view of spaces or workplaces from a Facility Management perspective leads to a better understanding of such a need as a service, as it is essential to apply the same logic and methodology.

Generally we offer:

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We apply our knowledge and experience to offices, learning spaces, shopping centres and the industrial environment.



In order to make the right decisions, clear accurate market data as well as facts about the organisation itself is essential. In the Facility Management environment, this is even more critical due to the impact it has on business.

Examples of benchmarks:

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These services are requested mainly by end users, but also by service providers.


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Facility Management’s overarching goal is customer satisfaction, whether they are internal or external. Understanding their feelings and needs is the key to offering a good service.

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The Facility Management world is experiencing a major transition to digital environments. We help our clients understand how it impacts them and assist them throughout the change.

Our areas of support are:

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All kinds of companies need to define or improve the way in which it structures supporting activities provided by Facility Management.

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