In accordance with the principles of lawfulness, fairness and transparency, we hereby provide you with this Privacy Policy.
Data Controller | FMHOUSE, S.L. |
VAT Number | B86605136 |
Registered Office | AVDA. DE LA INDUSTRIA, 29C, 28760, TRES CANTOS (MADRID) |
Email Address | |
Telephone Number | +34 917876785 |
At FMHOUSE, S.L., we process the information you provide according to the category of data subject you fall into, and for the following purposes:
Interested Parties | Purposes of the Processing of Personal Data |
Participants in the challenge (users of the platform) | To manage the analysis of your browsing data. To manage your registration on the platform. To manage your participation in innovation challenges and initiatives. To manage and assess the proposal you submit in relation to the challenge/initiative published on our platform. |
The legal basis for processing your personal data, depending on the category of data subject concerned, may be as follows:
Interested parties | Legal Basis (Article 6 of the GDPR) |
Participants in the challenge (users of the platform) | Art. 6(1)(a) GDPR: the data subject has given their consent to the processing of their personal data. |
Art. 6(1)(b) GDPR: processing is necessary for the performance of a contract to which the data subject is party. |
The data we request are appropriate, relevant and strictly necessary. Under no circumstances are you obliged to provide them; however, failure to do so may affect the intended purpose of the service or result in the inability to provide it.
Your data will be retained for the minimum period necessary to ensure the proper provision of the service offered, as well as to address any responsibilities that may arise from it and to comply with any other legal obligations.
FMHOUSE, S.L. may share your personal data with companies or individuals involved in the challenge.
Notwithstanding the above, FMHOUSE, S.L. will not disclose your data to any third party unless such disclosure has been explicitly communicated in advance.
Additionally, we inform you that certain data, in accordance with current legislation or due to the contractual relationship you maintain with FMHOUSE, S.L., may be communicated to:
Banks and financial institutions for the collection of contracted services and/or purchased products.
Public administrations with competence in areas related to the activity of FMHOUSE, S.L., where such disclosure is required by applicable regulations.
FMHOUSE, S.L. may carry out international data transfers via the platform as a result of cookie acceptance:
Google LLC and Google Ireland Limited transfer data to the United States on the basis of the user’s consent when accepting cookies.
By accepting cookies from these entities, the user consents to the transfer of their personal data, which may be collected through the loading and reading of cookies, to the United States. This country is considered to provide a level of data protection equivalent to that of the European Union only in relation to those U.S.-based companies included on the EU-U.S. Data Privacy Framework (hereinafter, “DPF”) list. If the U.S.-based companies are not registered under the DPF, they shall be deemed not to offer a level of protection equivalent to that of the European Union.
If the user does not consent to this international transfer of data to the United States, they must reject these cookies. In such cases, the functionalities or services provided through these cookies will not be available or cannot be used.
You may consult the international data transfers carried out by third parties identified in the cookie policy by referring to their respective privacy policies.
The data protection rights that data subjects may exercise, where applicable, are as follows:
Rights | What does it involve? |
Right of access | This right allows you to obtain confirmation as to whether or not we are processing your personal data, and, if so, to access such data and receive information regarding its processing. |
Right to rectification | This right allows you to request the correction of inaccurate or incomplete personal data. |
Right to object | This right allows you to object to the processing of your personal data when it is based on the controller’s legitimate interest or used for direct marketing purposes. |
Right to erasure | This right enables you to request the deletion of your personal data when, among other reasons, the data are no longer necessary for the purposes for which they were collected. |
Right to restriction of processing | This right allows you to request the restriction of processing of your personal data under certain conditions. |
Right to data portability | This right enables you to receive your personal data in a structured, commonly used and machine-readable format, and to transmit those data to another controller, where the processing is based on consent or a contract. |
Right not to be subject to automated decision-making, including profiling | This right protects you from being subject to a decision based solely on automated processing, including profiling, that produces legal effects or significantly affects you. |
The holders of the personal data collected may exercise their data protection rights by sending a written communication to the registered office of FM HOUSE, S.L., located at AVDA. DE LA INDUSTRIA, 29C, 28760, TRES CANTOS (MADRID), or by email to the address provided for this purpose: INFO@FM-HOUSE.COM.
You have the option and the right to withdraw your consent for any specific purpose previously given, without affecting the lawfulness of the processing based on consent prior to its withdrawal
If any data subject considers that their personal data are not being processed correctly by FM HOUSE, S.L., or that their requests to exercise their rights have not been satisfactorily addressed, they may lodge a complaint with the relevant data protection authority. In Spain, the competent authority is the Spanish Data Protection Agency (Agencia Española de Protección de Datos – AEPD).
More information is available on its website: www.aepd.es.
In order to safeguard the security of your personal data, we inform you that all necessary technical and organisational measures have been adopted to ensure the security of the personal data provided. These measures are intended to prevent any alteration, loss, and/or unauthorised processing or access, in accordance with the applicable regulations. However, please note that absolute security cannot be guaranteed.
It is important that you notify us of any changes to your personal data so that we can keep the information we hold up to date.
FMHOUSE, S.L. informs you that your data will be processed with the utmost care and confidentiality by all personnel involved at any stage of the processing. We will not disclose or share your data with any third party, except where legally required or when the data subject has given their express authorisation.
Grupo FMHOUSE – All rights reserved – Copyright 2026
Rellena el siguiente formulario y te enviaremos el reglamento interno y código ético:
Collaborating with the Observatorio FM is a personal and voluntary decision, and there is no contractual obligation or economic retribution for it.
Any interested person can apply to participate as a leader of a new project, or apply as a collaborator in an existing one.
A technical committee will evaluate the subject matter of the proposed projects and the applications of the participants, deciding which ones are carried out and by whom.
Each person decides how much they want to dedicate, depending on their availability or type of project. The aim is for it to be an altruistic activity and not an additional workload.
To promote and publish studies that help professionals in the sector and to help others understand our profession and discipline.
The results and deliverables are shared openly, always acknowledging the contributions of all authors and contributors.
The Observatorio FM’s activity will respect the objectivity, ethics, rigour and good practices that govern our Research area.
Contributors have access to the best collaborative tools, sectoral information and contacts, as well as the assistance of expert consultants and researchers at international level.
FM Observatory is a platform which develops and disseminates Facility Management information. It’s accessible to all those who’d genuinely like to participate. Ethical use and objectivity are essential, and all results must be shared. You decide how long you devote to it and what you want to achieve.
You can participate as:
We will provide:
All contributions will be given credit in completed projects.
We are part of the European research group and we work in international teams to develop different types of initiatives:
We also work for service providers who require support with decisions linked to:
As accredited experts in the drafting processes of European and International standards on Asset and Facility Management, we are the perfect partner to assist you with:
FMHOUSE is the only Spanish-speaking consulting firm that participates in these processes.
At FMHOUSE we think that progress made in Facility Management should be shared, so we strive to produce and publish the following material:
The “FM Observatory” is open, should you like to contribute with a publication.
Our view of spaces or workplaces from a Facility Management perspective leads to a better understanding of such a need as a service, as it is essential to apply the same logic and methodology.
Generally we offer:
We apply our knowledge and experience to offices, learning spaces, shopping centres and the industrial environment.
In order to make the right decisions, clear accurate market data as well as facts about the organisation itself is essential. In the Facility Management environment, this is even more critical due to the impact it has on business.
Examples of benchmarks:
These services are requested mainly by end users, but also by service providers.
Facility Management’s overarching goal is customer satisfaction, whether they are internal or external. Understanding their feelings and needs is the key to offering a good service.
Our support is based on:
We strive to understand and get to know our clients’ customers, in all sectors and types of businesses.
The Facility Management world is experiencing a major transition to digital environments. We help our clients understand how it impacts them and assist them throughout the change.
Our areas of support are:
We operate as independent advisers, not as brand vendors.
We advise end-users and service providers.
All kinds of companies need to define or improve the way in which it structures supporting activities provided by Facility Management.
Our main products are:
Our proposals are structured according to individual requirements.
We help end customers and also service providers.
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