Post & News

Our contribution to the world of Facility Management

El Frankenstein del Facility Management

The Facility Management Frankenstein

The 1817 novel written by Mary Shelley tells the story of Victor Frankenstein, which interestingly enough is the name of the scientist and not the name of the creature he created.

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What is Facility Management in 2021?

Defining what Facility Management is in 2021 can be very simple or very complicated, depending on the observer’s point of view regarding the reality and potential of each individual organisation.

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Drogas en la oficina

Drugs in the office

FM is a dealer who can, legally, help produce 4 of the substances that trigger happiness and enhance people’s emotions. This is done naturally and as part of the work process.

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Las olas del Facility Management

The waves of Facility Management

Until a year ago the word wave was related to the sea, surfing or something associated to that area. If you ask someone today what it suggests, they will sadly say COVID, and they will probably ask what wave we are currently experiencing.

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Apostando al FM

Backing FM

The future of Facility Management will depend on how well this sector’s professionals and service companies maintain the position they have gained during the pandemic.

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Impresión 3D La ignorada del Facility Management

3D Printing: ignored by Facility Management

“Merry_Christmas” was the first SMS text message sent on December 3rd, 1992. No one except telecom companies’ visionaries who raced to integrate this service thought that this type of communication would last.

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Facility Management First Aiders

Facility Management first-aiders

“The objectives to be met must be defined and aligned by means of suitable training, otherwise we will never achieve the credibility and recognition we strive for in FM”.

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Socios Invisibles

Invisible Partners

All service companies, not only traditional ones but also the most progressive, deserve the acknowledgement they have obtained only recently as a result of the current dreadful situation. They are Facility Management’s invisible partners.

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Remote Natives

Remote natives

Young people often perform tasks remotely. Proposing alternative solutions to them, where technology and not having to attend in person are not the norm, will not be easy.

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Transferencia del riesgo

Risk Transfer

There are two mottos in Facility Management,  “Value for Money” and ”Risk Transfer”, this last one, Risk Transfer, is often

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Workplace privacy

Open space is the most common office layout these days. We can find many positive outcomes from this concept. Communication

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Standing-up at work

A study published in the British Journal of Sports Medicine urge employers to change their workplace culture and social norms

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I am a Facility Manager if…

A Facility Manager has among his functions developing corporative strategies for the building assets he manages, maximizing workspace policies, coordinating

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World FM Day

Next Wednesday, June the 10th, will be World FM Day. It will be a day to celebrate the role of

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La importancia de medir

En este artículo de Chris Hodges podéis encontrar unas reflexiones interesantes sobre la importancia de elegir bien qué ha de

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Re-Imaginando el trabajo

Aquí os traemos un vídeo muy interesante sobre el trabajo flexible. Recoge varias ideas sobre la flexibilidad y los cambios,

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Espacios mamá

“Espacio-mamá”, iniciativas como esta permiten a las mujeres extraer la leche en su lugar de trabajo y almacenarla para seguir

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Paneles solares en spray

Cada día somos conocedores de nuevos productos que esperemos que dentro de poco tiempo, cuando se comercialicen, puedan facilitar la

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Hola, ¿cómo
podemos ayudarte?

Rellena el siguiente formulario y te enviaremos el reglamento interno y código ético:

Participa en el Observatorio FM

Puedes escoger entre estas 3 opciones para participar:

¿Cómo participar?

Colaborar con el Observatorio FM es una decisión personal y voluntaria, no existiendo vinculo contractual ni retribución económica por ello.

Cualquier persona interesada puede solicitar participar como líder de un nuevo proyecto, o postularse como colaborador en alguno ya existente.

Un comité técnico valorará la temática de los proyectos propuestos y las solicitudes de los participantes, decidiendo cuáles se llevan a cabo y por quién.

Cada persona decide cuanto quiere dedicar, en función de  su disponibilidad o tipo de proyecto. El objetivo es que sea una actividad altruista y no una carga de trabajo adicional. 

¿En qué consiste?

En promover y publicar estudios que sirvan de ayuda a los profesionales del sector y para que el resto entienda nuestra profesión y disciplina.

Los resultados y entregables se comparten en abierto, reconociendo siempre las aportaciones de todos sus autores y colaboradores.

La actividad del Observatorio respetará la objetividad, ética, rigor y buenas prácticas que rigen nuestro área de Investigación.

Los colaboradores tienen acceso a las mejores herramientas colaborativas, a información sectorial y a contactos, además de contar con asistencia de expertos consultores e investigadores a nivel internacional.


FM Observatory

FM Observatory is a platform which develops and disseminates Facility Management information. It’s accessible to all those who’d genuinely like to participate. Ethical use and objectivity are essential, and all results must be shared. You decide how long you devote to it and what you want to achieve.

You can participate as:

  • Leader: define the topic and coordinate the activity
  • Collaborator: help with development

We will provide:

  • Current situation and trends regarding the subject
  • Access to experts and advisers
  • Collaborative tools
  • Design assistance and dissemination platform

All contributions will be given credit in completed projects.



We are part of the European research group and we work in international teams to develop different types of initiatives:

  • Public financing
  • International bids

We also work for service providers who require support with decisions linked to:

  • Positioning
  • Product launches
  • Finding partners


As accredited experts in the drafting processes of European and International standards on Asset and Facility Management, we are the perfect partner to assist you with:

  • Standards alignment
  • Assistance with certification
  • Specialised training

FMHOUSE is the only Spanish-speaking consulting firm that participates in these processes.



At FMHOUSE we think that progress made in Facility Management should be shared, so we strive to produce and publish the following material:

  • National and international trends
  • Industry analyses
  • Market studies

The “FM Observatory” is open, should you like to contribute with a publication.



Our view of spaces or workplaces from a Facility Management perspective leads to a better understanding of such a need as a service, as it is essential to apply the same logic and methodology.

Generally we offer:

  • Assessment and optimisation
  • Design strategies
  • Solutions and scenarios
  • Wellbeing and productivity

We apply our knowledge and experience to offices, learning spaces, shopping centres and the industrial environment.



In order to make the right decisions, clear accurate market data as well as facts about the organisation itself is essential. In the Facility Management environment, this is even more critical due to the impact it has on business.

Examples of benchmarks:

  • Operating costs
  • Resource use/allocation
  • Audits and compliance assessment

These services are requested mainly by end users, but also by service providers.


Customer Experience

Facility Management’s overarching goal is customer satisfaction, whether they are internal or external. Understanding their feelings and needs is the key to offering a good service.

Our support is based on:

  • Satisfaction assessment
  • Customer perception
  • People-oriented models
  • Change management

We strive to understand and get to know our clients’ customers, in all sectors and types of businesses.


Digital Transformation

The Facility Management world is experiencing a major transition to digital environments. We help our clients understand how it impacts them and assist them throughout the change.

Our areas of support are:

  • Process digitization
  • Viability and integration
  • Digital culture
  • Technological response

We operate as independent advisers, not as brand vendors.

We advise end-users and service providers.

Hello, ¿how
can we help you?


Service Design

All kinds of companies need to define or improve the way in which it structures supporting activities provided by Facility Management.

Our main products are:

  • Status diagnostics
  • Service dimensioning
  • Grouping and models
  • Help with tenders
  • Assistance with implementation

Our proposals are structured according to individual requirements.

We help end customers and also service providers.

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