Cómo colaborar en el futuro del Facility Management

How to help build the future of Facility Management

All professionals in this sector have a commitment and duty to securing the future of Facility Management. This includes increasing awareness and improving recognition of the discipline. Who better than those who know it well and devote their working life to it? If we don’t do it, no-one else will, and we’ll continue to be perceived as an operating expense. Even if daily work seems to be enough, it isn’t. This support isn’t very time-consuming. It’s more a question of appreciating what is done and wanting to share it. It also means asking or questioning things when they’re not effective and finding a better solution or looking into the matter to find alternatives.

Best practice

Every individual who works in any area of FM has different experience. Distinctive features aren’t solely due to the type of position held. They also depend on the company’s style and characteristics, and when things occur. An organisation that’s thriving doesn’t have the same experience as if it’s undergoing a crisis, but it’s all part of the learning curve. Everyone, wherever they are, can provide a particular perspective depending on their work setting. Just because it’s intrinsic doesn’t mean it’s less valid, on the contrary. Sharing experiences and assessing best practices is of great value. We try to gather these stories, share them, categorise them and publish the results in industry reports or studies.

New areas of study

It’s said that demand generates supply, unless you are Apple, who tells people what they should buy. The rest of us have to listen and understand what the needs are. The same happens in research. We have to pay attention to what the market is asking for, what it demands or what it lacks. This is achieved not only by being proactive, but also by using the maximum number of sources of information. We do this with our clients and the people we train. Although there are many, they don’t all have different needs. So, we are open to listening to what the market requires. What information is missing and what are the content restrictions for professionals in this sector?

Ultimately, anyone can come up with a good idea, ask a valid question or share a concern that helps open a line of work. If this applies to you, contact us and we’ll look at how we can best channel your contribution or concern.

share on your social networks
Share on facebook
Share on twitter
Share on linkedin

Do you want more information about what we do in Consultancy, Training and Research en Facility Management?

Hola, ¿cómo
podemos ayudarte?

Rellena el siguiente formulario y te enviaremos el reglamento interno y código ético:

Hello, ¿how
can we help you?

Participa en el Observatorio FM

Puedes escoger entre estas 3 opciones para participar:




¿Cómo participar?

Colaborar con el Observatorio FM es una decisión personal y voluntaria, no existiendo vinculo contractual ni retribución económica por ello.

Cualquier persona interesada puede solicitar participar como líder de un nuevo proyecto, o postularse como colaborador en alguno ya existente.

Un comité técnico valorará la temática de los proyectos propuestos y las solicitudes de los participantes, decidiendo cuáles se llevan a cabo y por quién.

Cada persona decide cuanto quiere dedicar, en función de  su disponibilidad o tipo de proyecto. El objetivo es que sea una actividad altruista y no una carga de trabajo adicional. 

¿En qué consiste?

En promover y publicar estudios que sirvan de ayuda a los profesionales del sector y para que el resto entienda nuestra profesión y disciplina.

Los resultados y entregables se comparten en abierto, reconociendo siempre las aportaciones de todos sus autores y colaboradores.

La actividad del Observatorio respetará la objetividad, ética, rigor y buenas prácticas que rigen nuestro área de Investigación.

Los colaboradores tienen acceso a las mejores herramientas colaborativas, a información sectorial y a contactos, además de contar con asistencia de expertos consultores e investigadores a nivel internacional.

Research

FM Observatory

FM Observatory is a platform which develops and disseminates Facility Management information. It’s accessible to all those who’d genuinely like to participate. Ethical use and objectivity are essential, and all results must be shared. You decide how long you devote to it and what you want to achieve.

You can participate as:

  • Leader: define the topic and coordinate the activity
  • Collaborator: help with development

We will provide:

  • Current situation and trends regarding the subject
  • Access to experts and advisers
  • Collaborative tools
  • Design assistance and dissemination platform

All contributions will be given credit in completed projects.

Research

Projects

We are part of the European research group and we work in international teams to develop different types of initiatives:

  • Public financing
  • International bids

We also work for service providers who require support with decisions linked to:

  • Positioning
  • Product launches
  • Finding partners
Research

Standardisation

As accredited experts in the drafting processes of European and International standards on Asset and Facility Management, we are the perfect partner to assist you with:

  • Standards alignment
  • Assistance with certification
  • Specialised training

FMHOUSE is the only Spanish-speaking consulting firm that participates in these processes.

Research

Publications

At FMHOUSE we think that progress made in Facility Management should be shared, so we strive to produce and publish the following material:

  • National and international trends
  • Industry analyses
  • Market studies

The “FM Observatory” is open, should you like to contribute with a publication.

Consultancy

Workplace

Our view of spaces or workplaces from a Facility Management perspective leads to a better understanding of such a need as a service, as it is essential to apply the same logic and methodology.

Generally we offer:

  • Assessment and optimisation
  • Design strategies
  • Solutions and scenarios
  • Wellbeing and productivity

We apply our knowledge and experience to offices, learning spaces, shopping centres and the industrial environment.

Consultancy

Benchmarking

In order to make the right decisions, clear accurate market data as well as facts about the organisation itself is essential. In the Facility Management environment, this is even more critical due to the impact it has on business.

Examples of benchmarks:

  • Operating costs
  • Resource use/allocation
  • Audits and compliance assessment

These services are requested mainly by end users, but also by service providers.

Consultancy

Customer Experience

Facility Management’s overarching goal is customer satisfaction, whether they are internal or external. Understanding their feelings and needs is the key to offering a good service.

Our support is based on:

  • Satisfaction assessment
  • Customer perception
  • People-oriented models
  • Change management

We strive to understand and get to know our clients’ customers, in all sectors and types of businesses.

Consultancy

Digital Transformation

The Facility Management world is experiencing a major transition to digital environments. We help our clients understand how it impacts them and assist them throughout the change.

Our areas of support are:

  • Process digitization
  • Viability and integration
  • Digital culture
  • Technological response

We operate as independent advisers, not as brand vendors.

We advise end-users and service providers.

Consultancy

Service Models

All kinds of companies need to define or improve the way in which it structures supporting activities provided by Facility Management.

Our main products are:

  • Status diagnostics
  • Service dimensioning
  • Grouping and models
  • Help with tenders
  • Assistance with implementation

Our proposals are structured according to individual requirements.

We help end customers and also service providers.

In FMHOUSE, we use third party cookies to improve our services. If you continue with navigation, we will consider that you accept our terms of use y nuestra privacy policy y de cookies