All professionals in this sector have a commitment and duty to securing the future of Facility Management. This includes increasing awareness and improving recognition of the discipline. Who better than those who know it well and devote their working life to it? If we don’t do it, no-one else will, and we’ll continue to be perceived as an operating expense. Even if daily work seems to be enough, it isn’t. This support isn’t very time-consuming. It’s more a question of appreciating what is done and wanting to share it. It also means asking or questioning things when they’re not effective and finding a better solution or looking into the matter to find alternatives.
Every individual who works in any area of FM has different experience. Distinctive features aren’t solely due to the type of position held. They also depend on the company’s style and characteristics, and when things occur. An organisation that’s thriving doesn’t have the same experience as if it’s undergoing a crisis, but it’s all part of the learning curve. Everyone, wherever they are, can provide a particular perspective depending on their work setting. Just because it’s intrinsic doesn’t mean it’s less valid, on the contrary. Sharing experiences and assessing best practices is of great value. We try to gather these stories, share them, categorise them and publish the results in industry reports or studies.
New areas of study
It’s said that demand generates supply, unless you are Apple, who tells people what they should buy. The rest of us have to listen and understand what the needs are. The same happens in research. We have to pay attention to what the market is asking for, what it demands or what it lacks. This is achieved not only by being proactive, but also by using the maximum number of sources of information. We do this with our clients and the people we train. Although there are many, they don’t all have different needs. So, we are open to listening to what the market requires. What information is missing and what are the content restrictions for professionals in this sector?
Ultimately, anyone can come up with a good idea, ask a valid question or share a concern that helps open a line of work. If this applies to you, contact us and we’ll look at how we can best channel your contribution or concern.