Si yo fuera médico iría a mi congreso

If I were a doctor, I’d go to my congress

Since we are born, we are constantly learning and many times we think that when we reach adulthood this process stops, but this is a big mistake because everything around us never stops evolving.

One of the disciplines that takes this concept seriously is Medicine. Its methodology is constantly changing and every professional in the field must be up to date if they want to achieve the best results, using the latest advances in technology, pharmacology or biology. The environment where they can learn all new developments is usually not a university since their curricula cannot be adapted as quickly as tendencies and advances do. That’s why congresses exist. It’s no surprise that medicine professionals go often to congresses to update their knowledge and to be informed about the best practices used in other places. Even universities encourage their students to go to these events. It is precisely the academic environment where this attitude towards continuous learning is acquired in a totally natural way.

When a doctor faces the birth of a new disease, he knows that he’s not alone, that he can count on fellow doctor’s support, doctors that are experts and have developed technological or chemical means to eradicate that disease. That’s why they always keep in mind the need of being up-to-date and knowing how those experts can help them in their professional development. A Facility Manager, just like a doctor, needs to know that they are not alone neither.

Starting with the premise that Facility Management training doesn’t have the same development in time that Medicine has, the need to look for alternatives sources of knowledge is even bigger. Congresses, seminars, lectures, etc. are good options to get that knowledge. Besides acquiring knowledge, these are great chances to meet fellow professionals and share experience.

Having said that, why do Facility Managers find it so hard to step away from their day-to-day to get their knowledge updated?

This is precisely one of the biggest problems Facility Managers face, since their daily activity is so demanding that they cannot find the time to receive training. Maybe a good way to take a step higher in the companies’ appreciation is just by saying “I’m going to the annual congress for Facility Managers”. This way, step by step, it will be seen as a natural thing and nobody will be surprised about it.

If we demand that the surgeon taking care of us uses the most advanced technology to get the best result, why don’t we demand the same from our company’s Facility Manager? He takes care of the company´s assets and interests, shouldn’t he know the best management, maintenance and saving practices? There’s no better way to get to know what other Facility Managers do than meeting all of them in one same place. Apart from being a great opportunity to meet fellow FMers and catch up.

Attending these gatherings related to the Facility Management discipline is part of our profession’s regular activities as, isn´t having a meeting with a fellow FMer, attending a training course or visiting a client or supplier not part of those duties? There’s no better way to group them all in just one or two days than a congress.

EFMC2017 will be a very useful gathering for Facility Managers, but not only for them, also for service providers who will also have their place receiving important information from end users. They will have the chance to listen to the testimonies of those who hire them. They will learn about their biggest concerns, their interests, and the direction they want to follow when dealing with providers and that will allow them to adjust their strategy to their potential clients’ needs.

For all this, EFMC2017 will be an ideal platform for networking for professionals and companies that want to grow in this sector. And that will be possible thanks to all those companies and professionals who see in EFMC2017 the tool to improve their profession, their personal recognition and their own activity within their organizations.


Photo by: By Royal Cliff Beach Resort

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Participate in the Observatorio FM

You can choose between these 3 options to participate:

How to participate?

Collaborating with the Observatorio FM is a personal and voluntary decision, and there is no contractual obligation or economic retribution for it.

Any interested person can apply to participate as a leader of a new project, or apply as a collaborator in an existing one.

A technical committee will evaluate the subject matter of the proposed projects and the applications of the participants, deciding which ones are carried out and by whom.

Each person decides how much they want to dedicate, depending on their availability or type of project. The aim is for it to be an altruistic activity and not an additional workload.

What does it consist of?

To promote and publish studies that help professionals in the sector and to help others understand our profession and discipline.

The results and deliverables are shared openly, always acknowledging the contributions of all authors and contributors.

The Observatorio FM’s activity will respect the objectivity, ethics, rigour and good practices that govern our Research area.

Contributors have access to the best collaborative tools, sectoral information and contacts, as well as the assistance of expert consultants and researchers at international level.


FM Observatory

FM Observatory is a platform which develops and disseminates Facility Management information. It’s accessible to all those who’d genuinely like to participate. Ethical use and objectivity are essential, and all results must be shared. You decide how long you devote to it and what you want to achieve.

You can participate as:

  • Leader: define the topic and coordinate the activity
  • Collaborator: help with development

We will provide:

  • Current situation and trends regarding the subject
  • Access to experts and advisers
  • Collaborative tools
  • Design assistance and dissemination platform

All contributions will be given credit in completed projects.



We are part of the European research group and we work in international teams to develop different types of initiatives:

  • Public financing
  • International bids

We also work for service providers who require support with decisions linked to:

  • Positioning
  • Product launches
  • Finding partners


As accredited experts in the drafting processes of European and International standards on Asset and Facility Management, we are the perfect partner to assist you with:

  • Standards alignment
  • Assistance with certification
  • Specialised training

FMHOUSE is the only Spanish-speaking consulting firm that participates in these processes.



At FMHOUSE we think that progress made in Facility Management should be shared, so we strive to produce and publish the following material:

  • National and international trends
  • Industry analyses
  • Market studies

The “FM Observatory” is open, should you like to contribute with a publication.



Our view of spaces or workplaces from a Facility Management perspective leads to a better understanding of such a need as a service, as it is essential to apply the same logic and methodology.

Generally we offer:

  • Assessment and optimisation
  • Design strategies
  • Solutions and scenarios
  • Wellbeing and productivity

We apply our knowledge and experience to offices, learning spaces, shopping centres and the industrial environment.



In order to make the right decisions, clear accurate market data as well as facts about the organisation itself is essential. In the Facility Management environment, this is even more critical due to the impact it has on business.

Examples of benchmarks:

  • Operating costs
  • Resource use/allocation
  • Audits and compliance assessment

These services are requested mainly by end users, but also by service providers.


Customer Experience

Facility Management’s overarching goal is customer satisfaction, whether they are internal or external. Understanding their feelings and needs is the key to offering a good service.

Our support is based on:

  • Satisfaction assessment
  • Customer perception
  • People-oriented models
  • Change management

We strive to understand and get to know our clients’ customers, in all sectors and types of businesses.


Digital Transformation

The Facility Management world is experiencing a major transition to digital environments. We help our clients understand how it impacts them and assist them throughout the change.

Our areas of support are:

  • Process digitization
  • Viability and integration
  • Digital culture
  • Technological response

We operate as independent advisers, not as brand vendors.

We advise end-users and service providers.

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Service Design

All kinds of companies need to define or improve the way in which it structures supporting activities provided by Facility Management.

Our main products are:

  • Status diagnostics
  • Service dimensioning
  • Grouping and models
  • Help with tenders
  • Assistance with implementation

Our proposals are structured according to individual requirements.

We help end customers and also service providers.

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