El teletrabajo no es confinamiento

Remote working isn’t the same as lockdown

Since lockdown began, we’ve heard categorical rejections to remote working, which I have responded to bluntly. 100% of our workforce in Europe and Latin America have worked remotely for 10 years and we don’t share these objections. However, after listening to the reasoning, we can understand the disapproval.

Rejection factors

For many, it’s the first time they’d worked from home. Some don’t have what we call PREACH at FMHOUSE: P for permission, even if in this case it’s imperative; R for resources: a good Wi-Fi connection, a large screen and a mouse (no triviality; it’s important for productivity); E for environment: a dedicated and preferably separate space; A for attitude: get dressed, eat and drink as if you were going to work, not as if you were on holiday and working every now and then; C for comfort: from the lighting, desk, chair, to having something to put your feet on. And H for hours: important, otherwise, you end up wandering around and wasting the day.

Apart from the absence of some of these things, another significant factor is that many parents have suddenly had to become teachers. Not only do they have to adapt to the new environment and circumstances, but they’ve also been set homework, practicals and manual work by their kids’ schools. A colleague told us the other day that she was making a musical instrument out of recycled materials. At least she’s developing her creativity.

Other important aspects of containment measures are the fact that many can’t leave the house, exercise outdoors, socialise and, for those of us with children, having them stuck at home is traumatic. Also, not being able to see our loved ones fills us with a feeling of impotence which, when added to the fear of infection, the news of new cases and deaths, and the uncertainty of how long this will last, becomes a cocktail of frustrations that makes it hard to work from home. When we shared this idea with colleagues, we also found that it’s even putting us to the test, and we implemented PREACH successfully years ago. We can’t even begin to imagine what it’s like for others.

An unusual situation

Our message is that this isn’t the same as remote working under normal conditions. At the moment, some of us are juggling a new job with acting as a teacher, the stress of not getting infected and the inability to leave an enclosed space. The amount of patience and self-control required isn’t the same as it was for someone who was working from home three months ago. We invite you to try it again when this is over. We promise it works.

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How to participate?

Collaborating with the Observatorio FM is a personal and voluntary decision, and there is no contractual obligation or economic retribution for it.

Any interested person can apply to participate as a leader of a new project, or apply as a collaborator in an existing one.

A technical committee will evaluate the subject matter of the proposed projects and the applications of the participants, deciding which ones are carried out and by whom.

Each person decides how much they want to dedicate, depending on their availability or type of project. The aim is for it to be an altruistic activity and not an additional workload.

What does it consist of?

To promote and publish studies that help professionals in the sector and to help others understand our profession and discipline.

The results and deliverables are shared openly, always acknowledging the contributions of all authors and contributors.

The Observatorio FM’s activity will respect the objectivity, ethics, rigour and good practices that govern our Research area.

Contributors have access to the best collaborative tools, sectoral information and contacts, as well as the assistance of expert consultants and researchers at international level.


FM Observatory

FM Observatory is a platform which develops and disseminates Facility Management information. It’s accessible to all those who’d genuinely like to participate. Ethical use and objectivity are essential, and all results must be shared. You decide how long you devote to it and what you want to achieve.

You can participate as:

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All contributions will be given credit in completed projects.



We are part of the European research group and we work in international teams to develop different types of initiatives:

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We also work for service providers who require support with decisions linked to:

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As accredited experts in the drafting processes of European and International standards on Asset and Facility Management, we are the perfect partner to assist you with:

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FMHOUSE is the only Spanish-speaking consulting firm that participates in these processes.



At FMHOUSE we think that progress made in Facility Management should be shared, so we strive to produce and publish the following material:

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The “FM Observatory” is open, should you like to contribute with a publication.



Our view of spaces or workplaces from a Facility Management perspective leads to a better understanding of such a need as a service, as it is essential to apply the same logic and methodology.

Generally we offer:

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We apply our knowledge and experience to offices, learning spaces, shopping centres and the industrial environment.



In order to make the right decisions, clear accurate market data as well as facts about the organisation itself is essential. In the Facility Management environment, this is even more critical due to the impact it has on business.

Examples of benchmarks:

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These services are requested mainly by end users, but also by service providers.


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Facility Management’s overarching goal is customer satisfaction, whether they are internal or external. Understanding their feelings and needs is the key to offering a good service.

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The Facility Management world is experiencing a major transition to digital environments. We help our clients understand how it impacts them and assist them throughout the change.

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